Customer Service Representative/No Sales

Clearwater, FL 33762

Industry: All Pay Rate: $17.50 an hour

Job Description

Customer Service Representative

Duties:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and complaints in a professional and timely manner
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately and efficiently
- Upsell additional products or services to maximize sales opportunities
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to resolve customer issues effectively

Job Requirements

Skills:
- Excellent communication skills in both English and Spanish (bilingual/multilingual preferred)
- Strong customer service orientation with the ability to handle difficult situations with empathy and professionalism
- Proficient in outbound calling techniques to engage potential customers and drive sales
- Ability to analyze customer needs and provide appropriate solutions
- Sales-oriented mindset with the ability to upsell products or services
- Strong problem-solving skills to address customer inquiries or concerns effectively

Additional Information

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • Under 1 year

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • Call center
  • In-person

Ability to Relocate:

  • Clearwater, FL 33762: Relocate before starting work (Required)

Work Location: In person

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